Monday, August 16, 2010

Chapter 11 - Clear communication

There are 4 major communication needs in a team.
1. Responsibility - make sure everyone know their responsibility clearly
2. Coordination - provide chance for cross-member work happenging
3. Status - Everyone should know what happened and happening, make sure everyone is at same page
4. Authorization - Everyone needs to know all decisions made from customers, sponsors or management which related.

Kick-off meeting is an important moment which formally announce - Time to start! whatever happened is history, we are now in the field. Sponsors should host the meeting to introduce the project purpose and relationship to business again.

What skills a good PM should own? Answer is strong communication skills. Negotiating, listening, conflict resolution, writing and other skills affect ability to work.

1 comment:

  1. Negotiate brings benefit to both party. Both side need to achieve a win/ win solution or end results.

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